Terms of Service

• About us
• Our services
• IdeaChallenge
• Custom projects
• Payments
• Refunds
• Cancellation
• Using our website
• Ownership
• Liability
• Law and disputes

These terms apply when you use this website or buy a service from us. By using the website or buying a service, you agree to them. Please read them, and contact us if anything is unclear.

1. About us

Mastermind Solutions is the trading name of Master Mind Solutions, a proprietorship registered in Coimbatore, Tamil Nadu, India (“we”, “us”, “our”). You can reach us at hello@mastermindsolutionsonline.com.

2. Our services

We build software. This includes:

• Our own products, such as IdeaChallenge;
• Products built with partners, such as The Personal Accountability Assessment™ for The Accountability Institute™, which is offered on the partner’s own website under its own terms;
• Custom software and automation projects built for businesses and organisations.

3. IdeaChallenge

IdeaChallenge helps people look into a local business idea before they invest. It offers a free check and a paid, more detailed check.

• It is research, not advice. Results are produced from public data, fixed rules and, in the paid check, AI-assisted research. They are estimates to inform your own decision, not financial, legal or professional advice.
• Check the important details yourself. Always confirm costs, licences and rules with the relevant local authorities and qualified professionals before you commit money.
• We work to keep the information accurate and show where it comes from, but public data can be incomplete or out of date, and we cannot guarantee it.

4. Custom projects

• Before we start, we agree the scope, price and milestones with you in writing. That written agreement, together with these terms, governs the project.
• The first conversation about a project is free and creates no obligation on either side.
• We are happy to sign a non-disclosure agreement (NDA) before you share confidential details.
• We build the software on your own server. We stay available until everything works smoothly, within the agreed scope.
• Changes to the agreed scope may change the price and timeline. We will agree any change with you before doing the work.

5. Payments

• Online payments are processed securely by Stripe. We never see or store your full card details.
• Prices for our products are shown on the relevant page before you pay.
• Custom projects are paid by an advance payment before work begins, followed by payments at agreed milestones.

6. Refunds

• Digital services are not refunded once they have been delivered.
• If a paid digital service is not delivered, you can ask for a full refund.
• For custom projects, payments for completed milestones are not refunded. If a project is cancelled, see section 7.
• We process approved refunds within 10 business days, back to the original payment method.

The full details are in our Cancellation & Refund Policy.

7. Cancellation

• Digital services are delivered straight away, so they cannot be cancelled once delivered.
• Custom projects: you may cancel a project by telling us in writing. We will discuss it with you and return the part of your payment that covers work not yet done, based on the scope already completed.
• We may stop or cancel a service if these terms are seriously broken, for example in cases of fraud or misuse. If we cancel for any other reason, we will refund payments for work we have not delivered.

8. Using our website

Please use this website lawfully. Do not try to break into it, disrupt it, copy it in bulk, or use it to send spam or harmful content.

9. Ownership

• Custom software: the software we build for you is yours, once the agreed payments have been made.
• Our products and website: IdeaChallenge, this website and their content, design and code belong to us. Reports you buy are for your own use.
• Partner products belong to their owners.

10. Liability

We provide our services with care and skill. To the extent the law allows, we are not responsible for decisions you make based on our research or reports, or for indirect losses such as lost profits. Our total responsibility for any claim about a service is limited to the amount you paid us for that service. Nothing in these terms limits any rights you have under law that cannot be limited.

11. Law and disputes

These terms are governed by the laws of India. If a disagreement arises, please contact us first so we can try to resolve it together. Any dispute that cannot be resolved this way will be handled by the courts of Coimbatore, Tamil Nadu, India.

12. Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed. The terms that applied when you bought a service continue to apply to that purchase.

13. Contact

Questions about these terms? Email hello@mastermindsolutionsonline.com or use our contact page.