Privacy Policy

• Who we are
• What we collect
• How we use it
• Who we share it with
• Outside your country
• How long we keep it
• How we protect it
• Cookies
• Your rights
• Contact

1. Who we are

Mastermind Solutions is the trading name of Master Mind Solutions, a proprietorship registered in Coimbatore, Tamil Nadu, India (“we”, “us”). We decide how and why your personal information is used, so we are responsible for it. This policy covers this website and the services we sell, including IdeaChallenge.

Our privacy contact is Kavitha Rajan, who you can reach at hello@mastermindsolutionsonline.com.

2. What we collect

When you contact us

Your name, email address, company (if you give it) and your message.

When you ask for a copy of your Automation Check result

Your first name (if you give it), your email address, your answers to the Automation Check, and whether you agreed to hear from us again. Your name and email address are stored with our email service, Brevo, on a list of people who asked for their result. You only receive tips and news if you ticked the box to agree.

You can read the free guide on our website without giving us anything.

When you use IdeaChallenge

The business idea and town you enter, any optional details you add (such as stage or budget), your email address if you choose to unlock or receive your result, and whether you agreed to our newsletter. To prevent misuse we store a scrambled code made from your internet (IP) address, not the address itself.

When you pay

Payments are handled by Stripe. We receive your name, email address and whether the payment went through. We never see or store your full card details.

When you browse the website

Our hosting provider keeps standard technical logs, such as the pages requested and the time. We may also use Google Analytics to understand how visitors use the site, for example which pages are read and what kind of device is used.

3. How we use it

• To reply to your messages and talk to you about a project.
• To deliver what you asked for, such as your results, your guide or a report you bought.
• To take payments and keep the records the law requires.
• To send occasional emails with tips and news, only if you ticked the box to agree. Every email has a way to unsubscribe.
• To keep our services secure and prevent misuse.
• To understand how the website is used and improve it.

For visitors in the UK and EU: we rely on your consent (for marketing emails and analytics), on what is needed to provide a service you asked for, on our legitimate interest in running and improving a secure website, and on legal obligations such as keeping payment records.

4. Who we share it with

We never sell your information. We share it only with the companies that help us run our services, and only what they need:

• Stripe, to process payments.
• GoDaddy, which hosts our website and data.
• AI providers (such as Anthropic), which help produce parts of IdeaChallenge’s paid research. They receive the business details needed for the research, not your name or email address.
• Brevo, our email service, which sends the Automation Check results you ask for and, only if you agreed, our occasional tips and news. Brevo stores your name and email address for this.
• Zoho Bookings, if you book a call with us. You enter your details on Zoho’s booking page, and Zoho shares them with us to arrange the call.
• Google, if we use Google Analytics.

We may also share information if the law requires it, for example with a court or government authority.

5. Information processed outside your country

Some of the companies above store or process information outside India, the UK or the EU, for example in the United States. We use well-known providers that are bound to protect your information and use it only to provide their service to us.

6. How long we keep it

• We keep your information for as long as our website and services are running, unless you ask us to delete it sooner.
• Free IdeaChallenge checks are deleted after 30 days.
• If you unsubscribe from our emails, we stop sending them straight away and keep only a note that you unsubscribed, so we do not email you by mistake.
• Payment records are kept for as long as tax law requires.

7. How we protect it

• Information sent to and from this website travels over an encrypted connection (HTTPS).
• Only the people who need it to do their work can see your information.
• Card payments are handled entirely by Stripe.
• We store a scrambled code instead of your internet (IP) address.

No system is completely secure, but we take reasonable steps to protect your information, and we will tell you and the relevant authorities if a breach affects you, as the law requires.

8. Cookies

Cookies are small files a website saves in your browser.

• Necessary cookies keep forms working safely, for example our contact form. The website does not work properly without them.
• Analytics cookies are used only if we use Google Analytics. Where the law requires it, including for visitors in the UK and EU, we will ask for your consent before setting them.

You can also block or delete cookies in your browser settings.

9. Your rights

Wherever you are, you can email us to:

• see the information we hold about you,
• correct or complete it,
• ask us to delete it,
• withdraw your consent, for example to marketing emails, at any time.

In India, under the Digital Personal Data Protection Act, 2023, you can also nominate someone to exercise these rights for you, and raise a complaint with us. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.

In the UK and EU, you can also ask us to limit how we use your information, object to how we use it, or receive a copy in a format you can take elsewhere. You can complain to your data protection authority, such as the Information Commissioner’s Office (ICO) in the UK.

We will reply to any request within one month.

10. Children

Our services are meant for adults. We do not knowingly collect information from anyone under 18. If you think a child has given us their information, please contact us and we will delete it.

11. Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed. If we make an important change, we will make it clear on this page.

12. Contact

For any question or request about your information, contact Kavitha Rajan at hello@mastermindsolutionsonline.com, or use our contact page.